I wanted to write to let you know how happy I was with the repair done on my car.  This was the third time in 25 years that I used your shop, and hopefully the last!  If I ever have to again, heaven forbid, I will undoubtedly use your service.  The front of my car looks brand new!  I will always happily refer your shop in the future.

Thank you so much for going above and beyond the normal acceptable work that I may have gotten somewhere else.  I have always brought our vehicles over to you for repairs and rest assured, I will continue to do so.  I will be sure to pass the word on how good you treat your customers and the great job you always do.  Word of mouth is the best advertisement.

I brought the UMV (Ugly Mini Van) in for a front end replacement.  I really don't like the vehicle.....When I picked the UMV up after the repair - she actually looked good.  I wanted to drive her!  You guys did a FABULOUS job.  The interior looked great too, Wow!  You went the extra mile and I appreciate your service.  You all made me happy!

I am writing this letter with immense enthusiasm congratulating and thanking you for a job that far exceeds well done.  In the future, all of my referrals for car damage will go directly to your outstanding business.